SHIPPING POLICY

Shipping Policy

At Silk and Saffron, we strive to ensure that your shopping experience is seamless from the moment you place your order until it arrives at your doorstep. Below is our shipping policy to help you understand our delivery process and timelines.

1. Delivery Timeframes

  • Karachi:
    • Delivery within 1-2 working days.
  • All Over Pakistan:
    • Delivery within 3-4 working days.

2. Order Processing

  • Orders are processed within 24 hours of receipt on business days (Monday to Saturday). Orders placed on Sundays or public holidays will be processed on the next business day.
  • Once your order is processed, you will receive a confirmation email with your tracking information.

3. Shipping Charges

  • Shipping charges may vary based on your location and the size of your order. The exact shipping cost will be calculated and displayed at checkout.

4. Tracking Your Order

  • After your order has been dispatched, you will receive an email with your tracking number. You can use this number to track your order in real-time on our courier partner’s website.

5. Delivery Partners

  • We partner with trusted courier services to ensure your order reaches you safely and on time. Our delivery partners are committed to providing reliable and efficient service.

6. International Shipping

  • Currently, we do not offer international shipping. Our services are available within Pakistan only. Stay tuned for updates as we expand our delivery options.

7. Delays and Issues

  • While we strive to deliver your orders within the specified timeframes, there may be unforeseen circumstances (such as weather conditions, strikes, or public holidays) that cause delays. In such cases, we will notify you promptly and keep you updated on your order status.

8. Contact Us

  • If you have any questions or concerns about your order, please do not hesitate to contact our customer service team: